AI agents for business operations

Shift old workflows
into AI-native operations.

Shift AI designs and deploys secure AI agents that connect to your systems, understand your data and execute real business processes.

Cloud · Private VPC · On-premises

process.live / order-to-invoice

Agent active

Live inputs

Order emailorders@northstar.se
Purchase orderPO-4471.pdf · 4 pages
Customer policyCommercial terms · v4.2
Shift agent01/08

Receive

Order received

Email and purchase order attached

›PO-4471.pdf · 4 pages
Document secured

System actions

Approval recordedqueued
Policy
Sales order createdqueued
ERP
Customer record updatedqueued
CRM
Audit trail sealedqueued
Log
Scoped accessHuman approvalEvery action logged

The problem

Most businesses weren't built for AI.

Critical operations still depend on people moving information between systems, chasing approvals, searching for answers and repeating the same decisions every day.

01

Manual handoffs

Work stops every time someone needs to move information between systems.

02

Disconnected systems

Your ERP, CRM, inbox, documents and internal tools know different parts of the story.

03

Repetitive decisions

Teams repeatedly make decisions that can be augmented or automated.

04

Trapped knowledge

Important company knowledge lives across documents, conversations and people's heads.

Don't replace your stack.
Make it intelligent.

What we build

AI that does the work.

Six things we build, deploy and operate inside real businesses.

01→

AI Agents

Custom agents that understand context, use tools, reason through tasks and take actions across business systems.

Context
Reason
Action
OperationsResearchSupportSalesFinanceInternal copilots
02→

Business Process Automation

Turn multi-step manual workflows into intelligent automated processes.

Intake
Approve
Update
Observe→Reason→Act→Escalate
03→

Enterprise RAG & Knowledge

Secure retrieval pipelines that connect AI to internal company knowledge.

Sources
Retrieve
Answer
PDFsGoogle DriveSharePointDatabasesDocsCRMERPSlack / Teams
04→

AI Integrations

Connect agents with the tools your company already uses.

Agent
Systems
Result
ERPCRMEmailAPIsSlackTeamsGoogle WorkspaceInternal software
05→

Agent Reliability & Safety

Production agents need more than prompts. We build the controls around them.

Evaluate
Guardrail
Audit
PermissionsScoped toolsHuman approvalsGuardrailsEvaluationsObservabilityAudit trailsFailure recovery
06→

AI Infrastructure & Deployment

Deploy based on your security requirements — managed cloud, your VPC, or your own network.

Build
Environment
Operate
CloudPrivate VPCOn-premises

Use cases

Where AI agents can work.

Operations

Coordinate work that today moves through inboxes and spreadsheets.

  • Document processing

    Extract and validate data from POs, contracts and delivery notes.

  • Order processing

    Turn incoming orders into ERP entries, with exceptions flagged.

  • Reporting

    Assemble weekly ops reports from five systems automatically.

  • Workflow coordination

    Route tasks between teams and chase missing inputs.

  • Approvals

    Prepare approval packets and route them to the right owner.

  • Data reconciliation

    Match records across systems and surface mismatches.

Live process

Order-to-fulfillment

Agent running
01

Receive

PO-4471

02

Validate

Terms

03

Approve

Exception

04

Execute

ERP order

Agent coordinates every handoff1/4

How Shift works

From workflow to working agent.

    01

    Discover

    We map the existing business process, systems, bottlenecks and human decisions.

    02

    Build

    We build a focused AI agent or workflow around a high-value process.

    03

    Integrate & Evaluate

    Connect it to your systems, test it against real scenarios and establish controls.

    04

    Deploy & Improve

    Deploy into your preferred environment and continuously improve reliability and performance.

Deployment

Your infrastructure or ours.

AI adoption should not force companies to compromise on security or architecture.

deployment.target = "cloud"

Fastest deployment. We run and operate managed infrastructure so you can go live quickly.

Infrastructure
Managed by Shift
Time to deploy
Fastest
Data boundary
Isolated tenant
✓ Model flexibility
✓ Data isolation
✓ Access controls
✓ Human approvals
✓ Observability
✓ Audit trails

Why Shift

From AI demos to AI operations.

Most companies have experimented with AI. The hard part is making it work reliably inside real business processes. That's the only thing we focus on.

  • Real workflowsNot generic demos.
  • Real integrationsNot isolated chatbots.
  • Controlled autonomyAgents act within defined permissions.
  • Production reliabilitySystems are evaluated, observed and improved.
  • Business outcomesLess work, faster turnaround, better operations.

The shift

Same work.
Different operating model.

Old way · ~3 days

  1. Human
  2. Email
  3. Spreadsheet
  4. Approval
  5. ERP
  6. Follow-up
  7. More manual work

New way · minutes

AI Agent
ERPCRMEmail
Human approval when needed Completed workflow

Vision

Every company will become AI-native.

The next generation of businesses won't simply use AI as another software tool.

AI agents will work across systems, coordinate workflows, retrieve knowledge, make decisions and execute increasingly complex business processes. Shift AI helps companies make that transition.

We're here to shift how work gets done.

What would you automate if the process could run itself?

Show us one repetitive process in your business. We'll help you understand where AI agents can make the biggest impact.